FAQ

Everything You Need to Know.

From accessing your files and editing in Canva to licensing, resell rights and refunds, you’ll find the answers to the most common questions below.

Shopping + Downloads

Yes. Everything available from Grow With Kat is a digital product. No physical items will be shipped.

After purchase, you’ll receive a PDF containing the links you need to access your digital product.

Depending on what you purchase, your editable templates will be accessed through Canva, while stock photo collections may be delivered through a Google Drive link or hosted in Canva. Everything you need to access your files will be included inside your PDF.

Your purchase is available digitally after checkout, so there’s no waiting for shipping or physical delivery.

If you experience any issues accessing your purchase, email support@growwithkat.com.au and I’ll assist you.

Canva Templates + Stock Photos

A Canva account is all you need to open and edit the Canva templates included with your purchase.

Most Grow With Kat templates are designed using free Canva elements. A small number of existing collections contain some Canva Pro elements, and this will always be disclosed in the individual product description.

You can still open and edit these templates with a free Canva account. If you don’t have Canva Pro, any Pro elements can simply be replaced with free Canva elements of your choice.

For most products, no.

The majority of Grow With Kat templates use free Canva elements and can be edited with a free Canva account.

A small number of existing template collections contain some Canva Pro elements. Where this applies, it is clearly stated in the product description before purchase. You can still edit the template using Canva Free and replace any Pro elements with free alternatives.

Yes. Editable Canva templates are designed to be customised, so you can change the colours, fonts, wording, imagery and other editable design elements to suit your brand.

It depends on how the collection is delivered.

Some stock photo collections are accessed through Google Drive and can be downloaded directly to your device. Others may be hosted inside Canva.

Your access PDF will contain the correct link and instructions for the collection you purchased.

Yes. Stock photos downloaded from Google Drive can be uploaded into Canva and used within your designs, content and other permitted projects.

Some Grow With Kat stock photo collections are created using AI. Where applicable, this is clearly stated in the individual product listing.

Licensing + Resell Rights

The licence depends on the individual product.

Each product description will state whether the product is supplied for Personal Use, PLR or MRR, and each purchase includes the licence terms that apply specifically to that product.

You can also refer to the Product Licence Terms page for general licensing information.

No. Licence permissions can vary from one product to another.

Some products are for Personal Use, while others include PLR or MRR permissions. Even products within the same licence category may have specific conditions that apply to that individual product.

Always refer to the licence supplied with your purchase for the exact permissions and restrictions that apply.

PLR and MRR products include additional commercial permissions that may allow you to customise, rebrand or resell the product, depending on the licence supplied with that individual product.

The exact rights will always be outlined in the licence included with your purchase.

No. Resell rights only apply when they are specifically included with the product.

Products marked for Personal Use may not be resold, shared or given away. Products supplied with PLR or MRR rights may be resold only in accordance with the licence supplied with that product.

Where permitted by the licence supplied with the product, yes.

Editable products can generally be customised and rebranded before use or resale, but you should always refer to the individual licence for the exact terms that apply.

No. Your purchase and licence are for the purchaser and may not be shared, transferred or distributed to another person unless the individual product licence specifically permits it.

Orders + Refunds

No. Grow With Kat products are sold as one-time digital purchases unless explicitly stated otherwise. There are no recurring subscription fees attached to your purchase.

Because digital products provide immediate access, change-of-mind refunds are generally not available once the digital files have been accessed or downloaded.

This does not affect any rights you may have under applicable consumer law.

If something isn’t working as expected or you’re having trouble accessing your files, contact support@growwithkat.com.au so I can look into it for you.

Digital products cannot generally be exchanged once they have been accessed or downloaded, so please read the product description carefully before purchasing.

Still Have a Question?

Can’t Find What You’re Looking For?

If you have a question about a product, Canva access, licensing or anything else, get in touch and I’ll be happy to help.

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